Warranty Policy
Warranty Policy
At UpgradeYourBimmer™, we stand behind the quality of our AI Box products. Every purchase is protected by a 12-month warranty from the date of delivery.
What’s Covered
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Manufacturing defects
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Hardware malfunctions not caused by misuse
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Issues that prevent normal use of the AI Box
What’s Not Covered
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Damage caused by improper installation or accidents
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Normal wear and tear (scratches, cosmetic damage)
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Unauthorized modifications or repairs
Warranty Claim Process
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Contact us at info@upgradeyourbimmer.com with your order number and a description of the issue.
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Provide a short video or photo showing the problem.
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If approved, we will provide a replacement or repair solution at no extra cost.
Important Notes
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In most cases, a replacement will be shipped without the need to return the defective unit.
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If a return is necessary, our support team will provide full instructions and the nearest return address.