Return & Refund Policy

Return Policy

Returns
We want you to be fully satisfied with your UpgradeYourBimmer™ AI Box.

  • Defective or damaged items – If your item arrives faulty, please contact us within 7 days of delivery with photo/video proof. We’ll send a replacement or issue a full refund.

  • Change of mind / non-defective returns – You may return your product within 14 days of delivery. Return shipping costs are the customer’s responsibility.

  • Refunds – Once we receive and inspect your return, we’ll process the refund to your original payment method.

📩 Please always contact us first at info@upgradeyourbimmer.com for return instructions. Returns sent without authorization will not be accepted.

“We work with multiple warehouses and return addresses depending on your location. Our support team will provide the nearest return address when your case is approved.”